Customer Issue: One of the leaves of the customer’s swing gate was damaged by a backing vehicle.
Our Solution: A replacement aluminum bar door leaf was installed to replace the damaged section, along with some cosmetic customization and a new set of hinges. The opener’s actuator arm was also damaged, and needed some welding and reattachment work before it could resume operation.
Customer Issue: The customer’s sliding gate was making grinding noises, and moving with increasing slowness day by day.
Our Solution: Visible scratch marks on the tracks clued our team in to a broken roller being the culprit. They polished and treated the tracks, and then took the gate off and installed a new set of rollers before putting it back in place.
Gate Stuck Open
Customer Issue: The customer’s gate simply refused to move from the open position.
Our Solution: Our team thought it might be an opener issue at first, but it turned out to be a jam in one of the actuator robot arms. After unplugging the opener, they took apart the arm and bent the warped segment back into shape before reassembling and testing it.